Background noise
Most background noise is the room reaching an open mic. Fix the room and the mic distance first, then let the app's suppression clean up the rest.
- Room · source off
- Mic · closer mic
- System · input volume
Quick audio and video huddles in any Slack channel or direct message.
| Platform | Path |
|---|---|
| Windows | Profile picture → Preferences → Audio & video → Microphone (noise suppression is one of the microphone options) |
| macOS | Profile picture → Preferences → Audio & video → Microphone (noise suppression is one of the microphone options) |
| iOS | Slack's help lists no noise setting for the mobile app; in a huddle, the three-dots menu has speaker and push-to-talk options |
| Android | Slack's help lists no noise setting for the mobile app; in a huddle, the three-dots menu has speaker and push-to-talk options |
| Web browser | Profile picture → Preferences → Audio & video → Microphone (noise suppression is one of the microphone options) |
One of your huddle microphone preferences; Slack says it removes background sound. Next to it, automatic gain control keeps your voice at a steady level for the people you are talking with.
Noise can be fixed at three points before it leaves you. Start at the top: a fix at the device beats any amount of software.
| Layer | What it does | What to set |
|---|---|---|
| L1 · Device | The mic and where it sits. Distance to your mouth sets how loud your voice is against the room. | Pick the right mic in the app. A headset or a mic close to your mouth beats a laptop mic across the desk. |
| L2 · System | Your operating system passes the mic to the app at the input volume you set, sometimes with its own processing. | In your system sound settings, choose the same input device and set its volume so speech stays in the green on the noise test. |
| L3 · App | Slack (huddles) cleans the signal before it sends it: Noise suppression. | Profile picture → Preferences → Audio & video → Microphone (noise suppression is one of the microphone options) |
Echo cancellation. Slack's huddle help lists no echo setting.
Noise gate. Slack's huddle help lists no gate. Automatic gain control evens out your level; it does not cut the mic between words.
Most background noise is the room reaching an open mic. Fix the room and the mic distance first, then let the app's suppression clean up the rest.
Echo is almost always someone's speakers playing the call into their own mic, and the person causing it usually cannot hear it.
A laptop's built-in mic sits in the same case as its keyboard, so a headset or external mic helps more than any setting can.
A quiet mic is usually distance, the wrong input device or a low input volume in the system, not a broken mic.
Clipped first words almost always mean a voice activation threshold set too high. Dropouts mid-sentence point to the connection or Bluetooth.
If others hear themselves when you unmute, the echo is on your side: your speakers, a second device or your sound driver sends their voices back.
A robotic voice is usually late or lost packets on the network, or a headset sending audio at a rate the app does not expect.
One-sided audio is almost always a mute, a blocked mic permission or the wrong device, in that order. Firewalls come last.
Classic Bluetooth drops to a narrow, mono call mode whenever its mic is on. A separate mic, or LE Audio, avoids the switch.
Most call delay comes from the network: a distant server, busy Wi-Fi or a VPN. Some apps add a little delay of their own.
The noise test rates your mic fine for Slack (huddles) when your noise floor is at or below −50 dBFS and your voice is at least 20 dB above it. Between −50 and −40 dBFS it is usable with suppression on; above that, the noise needs fixing at the room or the mic.
These bars are our rule of thumb for how much steady noise Slack (huddles)'s built-in suppression copes with, not figures from Slack (huddles). The methodology explains them.
Test my mic for Slack (huddles) →Click your profile picture, choose Preferences, then Audio & video. Noise suppression is one of the microphone options there, next to automatic gain control.
In the mobile app, yes: in a huddle, open the three-dots menu to pick a speaker or turn on push-to-talk. Slack's help does not describe push to talk on desktop.
In a huddle with many people, Slack suggests turning off your video or noise suppression. Also check that the right mic and speaker are selected and that Slack is up to date.